Automation & CRM

Every enquiry. A clear next step.

Admin panels, response workflows and follow-up reminders for enquiries from your website, Telegram and Instagram.

Who it’s for

Solo business owners and teams who need to manage enquiries, calls and follow-ups in one place.

What’s included

  • Review of Instagram and your current enquiry journey
  • Customer record, enquiry source and assigned team member
  • Response, call and material-sharing workflows for your administrator
  • Tasks and reminders for a week or a month later
  • Integration of agreed channels and Instagram Direct

What you leave with

A workflow where your administrator can see who needs a reply, a call and a follow-up.

FAQ

Questions, answered

Is this only for Telegram Mini Apps?

No. We design workflows for websites, Telegram, Instagram and other agreed sources.

Will AI do everything on its own?

No. Responsibilities are divided between your team and the automation, with human review agreed for important decisions.

EXAMPLE WORKFLOW

A clear path for every enquiry.

Wherever a customer comes from, the next step is clear. Open a stage to see the details.

01EnquiryWebsite, Telegram or Instagram

The customer chooses a service and leaves contact details. Each channel’s integration is scoped separately.

02Customer recordContact · source · goal

The administrator sees the enquiry, source and customer’s goal in one place.

03First responseOwner and response guide

A team member answers questions, recommends a suitable format and records the conversation’s outcome.

04Follow-upTask · date · outcome

Set a date and owner for the next contact. Automatic messaging depends on customer consent and channel capabilities.

An example workflow adapted to each business.

BUSINESS SYSTEM

One system, from website to follow-up.

Customers discover you and submit enquiries. You manage their contacts and next steps in one place.

01

Website

Services, work examples and an enquiry form for customers from search and social media.

02

Telegram bot / Mini App

Customers choose a service, book or send a request inside a familiar messenger.

03

Admin panel

Contacts, enquiries, statuses and notes. See who needs a reply and what has been done.

04

Lead follow-up

Schedule a call or message and get reminders to follow up a week or a month later.

Built for a business of one, too.

Manage your enquiries, plan calls and follow up yourself. Start with the part you need and connect the rest as your business grows.

Let’s talk

Websites start at 5 000 000 UZS. Bot, Mini App, admin panel and integration scope and pricing are agreed separately.

The first step

Let’s find your next step.

Tell me what you’re working on. We’ll discuss where to start and which format fits.

Let’s talk
Let’s talk